1. Use these steps to verify that the OneDrive for Business sync client is current, or update it to the current version. The steps depend on whether you installed Office or the sync client through a setup program (MSI), or through Click-to-Run.
  2. Use these steps to verify that the OneDrive for Business sync client is current, or update it to the current version. The steps depend on whether you installed Office or the sync client through a setup program (MSI), or through Click-to-Run.
  1. Reinstall Onedrive App Windows 10
The most popular version of the OneDrive for Business is 15.0. Our antivirus analysis shows that this download is safe. Also the program is known as 'Microsoft OneDrive for Business 2013'. This tool was originally created by Microsoft. This PC software is compatible.

The previous OneDrive sync app lets users sync their OneDrive for Business library, or SharePoint or Office 365 team site libraries, to their local computer. Here you can find the Click-to-Run installers for all supported languages of the previous OneDrive sync app (groove.exe).

Notes:
  • This article is not intended for the current version of OneDrive (onedrive.exe). This article only applies to the previous OneDrive (groove.exe). In most cases, we recommend that you use onedrive.exe rather than groove.exe. For more information about the current version, see Sync files with OneDrive in Windows.
  • To determine which OneDrive sync app you're using, see Which OneDrive app?

If you have any Office 2016 application installed, such as Skype for Business 2016, you must have the 2016 version of OneDrive for Business installed (see instructions below).

Notes:
  • Office 2019 uses the onedrive.exe version, which is bundled with the software.
  • If you run OneDrive for Business with Office 2010, we recommend that you remove the SharePoint Workspace component from Office 2010. If you have a business requirement to run both SharePoint Workspace and OneDrive for Business, upgrade Office 2010 to Service Pack 2 (SP2) before you install OneDrive for Business. This provides the best compatibility.
  • If you run OneDrive for Business on a Mac, see Sync files with OneDrive on Mac OS X.
  • For complete system requirements info, see System requirements for Office.

Installation instructions for Office 2016

For Office 2016, you will need to use a custom installation of Office 2016 to extract OneDrive for Business.

Let us fix this for you

Download Onedrive For Business Windows 10

To have us create a custom installation of Office 2016 to extract OneDrive for Business, click Download.

In the File Download dialog box, select Run or Open, and then follow the steps in the easy fix wizard.

Notes:
  • This wizard is in English only. However, the automatic fix also works for other language versions of Windows.
  • If you aren't on the computer that has the problem, save the Fix it solution to a flash drive or a CD, and then run it on the computer that has the problem.

Let me fix it myself

To use a custom installation of Office 2016 to extract OneDrive for Business, follow these steps:

  1. Download the Office 2016 Deployment Tool, and then save the file to your desktop.
  2. From your desktop, double-click OfficeDeploymentTool.exe, and then extract the files to your desktop. The following files will be displayed on your desktop:
    • Setup.exe
    • Configuration.xml
  3. Create a file named AddODB.txt as follows:
    1. Start Notepad, and then paste the following text into a new file:
      <Configuration>
      <Add SourcePath='http://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/' OfficeClientEdition='32' >
      <Product>
      <Language />
      <ExcludeApp />
      <ExcludeApp />
      <ExcludeApp />
      <ExcludeApp />
      <ExcludeApp />
      <ExcludeApp />
      <ExcludeApp />
      <ExcludeApp />
      </Product>
      </Add>
      <Display Level='None' AcceptEULA='TRUE' />
      </Configuration>
      Notes:
      • This file will install the 32-bit English-US version of OneDrive for Business. If you have to have the 64-bit version, change the text in the second line that reads OfficeClientEdition='32' to the following:
        OfficeClientEdition='64'
      • If you have to have a language other than English-US, change the Language text to the following:
        Language
        To find the appropriate value of the <ll-cc> placeholder to match your language, go to the following Microsoft website:
        Language identifiers
    2. Save the file to your desktop, and name it AddODB.
  4. Open a command prompt as an administrator as follows:
    1. Select Start.
    2. In the Start Search box, type cmd, and then press Ctrl+Shift+Enter.
    3. If the User Account Control dialog box appears, confirm that the action displayed is what you want, and then select Continue.
  5. At the command prompt, type the following commands, and press Enter after typing each one:
    cd /d %userprofile%desktop setup.exe /configure AddODB.txt
    Notes:
    • The installation occurs silently in the background and can take 20 minutes or more to complete, depending on the speed of your Internet connection. Don't close the Command Prompt window during the installation.
    • When the installation is completed, a new command line appears at the command prompt.
  6. Select Start. In the Start Search box, type OneDrive for Business, and then start OneDrive for Business.
    Note: After you set up OneDrive for Business, you may not see the sync icon overlays (that is, the green check marks or red crosses) on files and folders. You must restart your computer to enable the sync icon overlays to reappear.
  7. Close the command prompt. You can now safely delete the following files from your desktop:
    • OfficeDeploymentTool.exe
    • Setup.exe
    • Configuration.xml
    • AddODB.txt
Download Onedrive For Business Windows 10

Installation instructions for Office 2013

To install the OneDrive sync app, follow the steps below.

Note: If you have Office Professional Plus 2013, Office 365 Enterprise E3, Office 365 Midsize Business, or Office 365 Small Business Premium, then you already have the OneDrive sync app installed.
  1. Uninstall any earlier versions of OneDrive for Business.
  2. Select one of the installer links below to download the OneDrive for Business installer for your language and system edition. If you are already running a 32-bit or 64-bit edition of Office, you must select the same edition type for OneDrive for Business.
    Language version
    32-bit download link
    64-bit download link
    Arabic
    Bulgarian
    Chinese (Simplified)
    Chinese (Traditional)
    Croatian
    Czech
    Danish
    Dutch
    English
    Estonian
    Finnish
    French
    German
    Greek
    Hebrew
    Hindi
    Hungarian
    Indonesian
    Italian
    Japanese
    Kazakh
    Korean
    Latvian
    Lithuanian
    Malay (Malaysia)
    Norwegian (Bokmål)
    Polish
    Portuguese (Brazil)
    Portuguese (Portugal)
    Romanian
    Russian
    Serbian (Latin)
    Slovak
    Slovenian
    Spanish
    Swedish
    Thai
    Turkish
    Ukrainian
    Vietnamese
  3. Run the downloaded file to start the Setup program.
  4. Follow the instructions to complete the installation.
  5. If you are asked to provide a license key, enter 3V9N8-W93CC-FQPB8-Y9WVF-TVGJ3.
  6. Open your personal OneDrive for Business document library (or open any SharePoint 2013 or Office 365 website document library), then select Sync to sync the libraries.
Note: The OneDrive sync app ships together with two components that are not selected for installation by default. We recommend that you do not change these default settings.

Uninstalling the OneDrive sync app

To uninstall the OneDrive sync app:

  1. Select Start, and then select Control Panel.
  2. Select Programs.
  3. Under Programs and Features, select Uninstall a program.
  4. In the list of currently installed programs, right-click OneDrive for Business, and then select Uninstall.

References

Use these steps to verify that the OneDrive for Business sync client is current, or update it to the current version. The steps depend on whether you installed Office or the sync client through a setup program (MSI), or through Click-to-Run.

This article covers updating the longtime OneDrive for Business sync client (Groove.exe), not the OneDrive sync app (OneDrive.exe).Which sync client am I using? The OneDrive sync app is updated automatically as specified by your IT department.
Note: If you have Office 2010, install Service Pack 2.

Reinstall Onedrive App Windows 10

How do I tell how Office or the OneDrive for Business sync app was installed?

If you're an Office 365 for business user and you installed Office applications through Click-to-run, your OneDrive for Business sync app stays up-to-date as long as you don't disable automatic updates. Follow these steps to determine whether your Office applications were installed through Click-to-run.

  1. In an Office app, such as Word, choose File > Account or Office Account (depending on your version of Office).
    Note: If you don’t have any Office applications other than OneDrive for Business, your OneDrive for Business installation should update automatically.
  2. In the Product Information section, review the Office Updates section, and look for one of the following:

Manually update the OneDrive for Business sync app for a Click-to-run installation

If you installed the OneDrive for Business sync app separately through Click-to-run, it updates on its own when the update service advertises an update. Usually, your computer updates after it restarts. If your Office apps aren't updating automatically, choose the Update Options button, then choose Update Now.

To start an update manually, follow these steps:

  1. Go to Control Panel.
  2. Under Programs, choose Uninstall programs.
  3. Under Uninstall or change a program, select Microsoft OneDrive for Business 2013, and then choose Change.
  4. In the How would you like to repair your Office programs dialog box, select Online Repair, and then choose Repair.
  5. In the Ready to start an Online Repair dialog box, choose Repair to start the process.

Run Windows Update for a traditional setup (MSI) installation

If your Office apps were installed by the traditional setup installation, you can use Windows Update, which is available from Control Panel. Learn more about Windows Update.

Verify that you have the latest version of the OneDrive for Business sync app installed

You can check for the latest release number of Office on the Update Office 2013 or Office 365 page. Next, you can check for the same version of the sync app in your file system. For the OneDrive for Business sync app, the file name is groove.exe.

Follow these steps to check the version of the sync app installed on your computer.

  1. Search for groove.exe on your PC.
  2. Right-click or tap and hold groove.exe, and choose Properties.
  3. In the Properties dialog box, choose the Details tab, and you’ll see the Product version listed.
  4. Compare your product version with the latest version listed on the Update Office 2013 or Office 365 page. If your product version doesn’t match, use one of the methods described earlier in this article to update it.

Need more help?

Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.
Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact OneDrive for Business support from your PC or Mac, select the OneDrive icon in the notification area or menu bar, then select More > Send feedback > I don't like something.
OneDrive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.
Tips
Letting us know your location may help us resolve your issue more quickly.
All fixed? If you contacted us and OneDrive starts working again, please let us know by replying to the email we sent you.